Contract Deskside Support Engineer #4127 (Vendor)

Duration:                   12 months 

Location:                   Science Park

Working Hours:         Monday to Friday 9:00am – 6:30pm

Availability:                Immediate available is highly preferred

Job Description

• Provide deskside support to end users through email, phone, remote tool.
• Providing technical on-site, face to face End User IT support, including PC troubleshooting, Mobile Phones (iOS / Android) problem resolution and maintenance
• Provides end to end user support, meeting room support, advice and guidance around Document recovery, Emails & Personal Folder recovery

Requirements:

• Higher Diploma or above in Information Technology or Computer related disciplines
• With at least 3 years of relevant experience in IT related field 
• VIP support experience
• I.T Certificates holder will be definitely an advantage (e.g. ITIL)
• Proficient in both English and Chinese, with ability to communicate in Putonghua is an advantage
• Good communication and interpersonal skills
• Ability to work independently and as part of a team