Contract Deskside Support Engineer #4306 (Holdings)

Duration:                            12 months

Location:                            Central OR TaiKoo

Working Hours:                 Mon to Fri /  08:30 to 18:00

Responsibilities & Skills:

• 3 yrs working experience
• Fluent English
• Providing technical on-site, including installation, PC troubleshooting, problem resolution and maintenance
• Have VIP support experience
• Excellent client facing experience
• Have a broad background in hardware support for both Laptops & Mobile Phones (iOS / Android)
• Responds to customer questions regarding operation and malfunctions.
• Provides end to end user support, advice and guidance around Document recovery, Emails & Personal Folder recovery, Data management, Mobile Managed Provisioning / User Support